Passing the buck
- Alan Schmedje
I am writing in response to Amy Jaballah, NBNco local manager.
I would like to thank her for disclosing Shepparton Optical’s dealings with NBN in public.
That alone is disgraceful and I will be expecting an apology for the breach of privacy.
My internet service provider assured me NBN had been involved in the resolution of my problem.
I am sure that with a thorough search of her records, Ms Jaballah could find the relevant complaints which were raised or is her employer happy with her publicly accusing myself and/or the ISP of lying?
Either way her letter reinforces the main point of the article: NBN blames the ISPs and the ISPs blame NBN.
The Australian public deserves better than this buck-shifting rubbish and it is up to all involved to act with far greater corporate responsibility.
On this matter I rest my case.
On the other hand, with my residential installation, the issues I had there are fully the responsibility of NBN.
I know for sure a complaint was raised via the office of then Federal Member for Murray Sharman Stone and the issues raised, including out of pocket expenses of around $800 for installation of the NBN equipment, were never resolved by NBN.
Or am I and the retired Member going to be accused of lying again?
Maybe a phone call to me to discuss this issue further is in order Ms Jaballah or am I to be fobbed off as the Australian taxpayer has been by the rollout of this massive white elephant?